
State Farm® Insurance Agent Kimberly Shurtleff
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
deedee emery
April 23, 2025
"Janel has been a rock star with my soaping business! I ask quite a bit from her for my insurance and she always comes through for me! Great customer service , very professional and personable!"
"Thank you so much, Deedee! I'm happy to hear that Janel has been such a valuable support for your soaping business. Her dedication to providing excellent service and professionalism is truly appreciated. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
S S
April 21, 2025
"I drove next to Kimberly from the overpass to Overland on Orchard. She was looking down at her phone the entire time. If you are a business owner with your name plastered all over your car, you might want to be more aware of your driving habits."
"Thank you for sharing your experience, and I truly apologize for the concern it caused. I completely understand how important it is to be aware while driving, especially when representing this business. I appreciate your vigilance and want you to know that I will address this and take ownership for this action. Your feedback means a lot to me, and I’m committed to ensuring that safety remains a top priority. Thank you again for bringing this to my attention."
YOLANDA NUNEZ-RODRIGUEZ
April 14, 2025
"I called in and spoke to Steven , I had a question on the receipt of my policy changes and his help was outstanding. Steven answered a couple of my questions and was kind enough to email me the documents I was needing. Thank you Steven for your help."
"Thank you, Yolanda, for sharing your experience! I’m happy to hear that Steven was responsive and promptly addressed your questions. It’s great to know he was able to email you the necessary documents. If you have any more questions or need anything, feel free to reach out to our office anytime."
Yolanda Rodriguez
March 21, 2025
"I met with Kimberly today and had the best experience ever, she is well informed, friendly and didn't rush .Kimberly reviewed my policies in full detail and explained everything fully giving options that would benefit my coverage. I fully recommend herb100%. Thanks Kimberly."
"Thank you so much, Yolanda, for sharing your experience! I'm happy to know that you found our meeting informative and that we could provide detailed explanations of your policies. It's wonderful to hear that you felt comfortable and unrushed. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Your recommendation means a lot!"
Lilly Ly
March 10, 2025
"Steve was amazing to work with! He patiently helped me with everything I needed and answered any questions I had! Thank you"
"Thank you, Lilly, for your wonderful feedback! I'm glad to hear that Steve was able to assist you with patience and thoroughness. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
G Mark Phillips
March 7, 2025
"Thank you, Marina. It was a pleasure meeting with you the other day to discuss my insurance policies. I appreciate your ideas and insight."
"Thank you, Mark! I'm happy to hear that you enjoyed meeting with Marina and found her ideas and insights valuable. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Arden Tomosky
February 27, 2025
"Used Kim for years and shes always been great! responsive and so helpful! would 100% recommend her!"
"Thank you, Arden, for your wonderful feedback! I'm so happy to know that you've found my service responsive and helpful over the years. Your recommendation means a lot to me. If you ever need assistance or have questions, feel free to reach out anytime!"
Robyn Reed
February 21, 2025
"I had a great experience working with Marina. She was professional, and made the entire process smooth and enjoyable. Her communication was clear, and she went above and beyond to help. Highly recommend her!"
"Thank you, Robyn, for sharing your positive experience! I'm happy to hear that Marina made the process smooth and enjoyable for you. Her dedication to clear communication and going the extra mile truly makes a difference. If you need any further assistance, feel free to reach out to our office anytime."
Keith Roberts
February 20, 2025
"Janel was better than amazing! I was difficult to get ahold of since moving to town from an ross the country and she was more than patient with me, while working in the background to save me half on the policy I had previously. Now when Janel calls, she has my absolute undivided attention. Thank you for being great at your job!"
"Thank you, Keith, for sharing your experience! I'm happy to hear that Janel was able to assist you so effectively, even with the challenges of your move. Her dedication to helping you save on your policy is truly commendable. If you need any further assistance or have questions, feel free to reach out to our office anytime."
Jimmy
February 10, 2025
"Great service and a fair price. This is a great agency."
"Thank you, Jimmy! I'm glad you found our service and pricing to your satisfaction. Your feedback means a lot to us. If you have any questions or need assistance in the future, feel free to reach out."
Rituraj Yadav
January 21, 2025
"Steve Miner is a great human who helped me through me through renters insurance. He was quick and polite."
"Thank you, Rituraj, for sharing your experience! I'm happy to know that Steve was able to assist you with your renters insurance needs efficiently and courteously. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Rose Chappine
January 20, 2025
"Kimberly was so friendly, knowledgable, and personable. I am confident I am in good hands based on our first meeting about my mutual funds."
"Thank you, Rose, for your wonderful feedback! I'm delighted to know that you felt comfortable and well-informed during our meeting about your mutual funds. It's our goal to ensure you feel confident and supported with your financial decisions. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Lisa Lam
January 19, 2025
"I am very happy here! She can make my dream come true! Highly recommended and great PACE CARE PARTNER ! ❤️ besos"
"Thank you so much for your kind words and support! We're thrilled to be on this journey with you—your happiness means everything to us!"
Rebecca Courtright
November 15, 2024
"Marina is amazing to work with!"
"Rebecca, thank you for your wonderful feedback! I'm glad to hear that Marina has been amazing to work with. We truly appreciate your kind words and are always here to assist you with any future needs. - Kimberly Shurtleff - State Farm Insurance Agent, Boise, ID"
robert yoshida
November 14, 2024
"Janel was very helpful in updating the information for our home policy to include the recent remodel. I appreciated the questions to insure that the appropriate information was updated and corrected. Thank you for your assistance!"
"Thank you, Robert, for your wonderful review! I'm glad Janel could assist you with updating your home policy after your remodel. It's great to know that her questions ensured all the information was accurate. We appreciate your trust in our office and are always here to help with any future needs. - Kimberly Shurtleff - State Farm Insurance Agent, Boise, ID"
Gary Rogers
October 25, 2024
"I found out the hard way that my auto and homeowner’s insurance premiums were about to double. I went to the Kimberly Shurtleff Agency for help. They were able to answer all my questions and give me a quote that was lower than the other insurers. And they provided me with increased coverage limits. They are awesome to work with. Can’t thank them enough!"
"Gary, thank you for your wonderful review! I'm glad our team could assist you with your auto and homeowner’s insurance needs and provide a more affordable quote with increased coverage limits. It's great to know you found us helpful and easy to work with. If you have any further questions or need assistance in the future, we're here to help. - Kimberly Shurtleff - State Farm Insurance Agent, Boise, ID"
Gretchen Klein
September 12, 2024
"I met with Kimberly (my agent) today to discuss my mom's car and renter's insurance in another state. I think my mom is paying too much! Kimberly spent over an hour with me, going out of her way to provide valuable information and guidance on best way to help my mom! She answered all of my questions! Can't thank her enough for her help!"
"Gretchen, thank you for your kind words and the 5-star rating! I'm glad we could assist you with your mom's auto and renter's insurance. It was my pleasure to provide the information and guidance you needed. If you have any more questions or need further assistance, please don't hesitate to reach out. - Kimberly Shurtleff - State Farm Insurance Agent, Boise, ID"
Cydia Shaver
July 19, 2024
"Kimberly is super helpful and efficient. I would highly recommend her. We use her services for all of our insurance needs since moving to Idaho."
"Hi Cydia! I'm so glad you found our services helpful and efficient! Your recommendation means a lot to us. If you ever need anything else, we're here for you! - Kimberly Shurtleff - State Farm Insurance Agent, Boise, ID"
Ameen Alobaidi
July 12, 2024
"I bring some of my clients to here, The people work here very friendly and very nice."
"Thank you for bringing your clients to our office! We are glad you found our team to be friendly and nice. We appreciate your support and look forward to assisting you and your clients in the future. Kimberly Shurtleff - State Farm Insurance Agent, Boise, ID"
William Miller
June 26, 2024
"For most of my life, I did not believe in leprechauns. But when you talk to stephanie bledsoe at this particular state farm insurance company on orchard, You will realize you have found a pot of gold. Thanks for the great service. You are rad."
"William, I'm thrilled you found a pot of gold in Stephanie at our office! We're pleased to have provided you with great service and are grateful for your kind words. If you ever need assistance in the future, we're here for you! - Kimberly Shurtleff - State Farm Insurance Agent, Boise, ID"
chris goodwin
June 19, 2024
"Marina is awesome, got me sorted in 6 minutes of phone time and 3 text messages. No time wasted and got everything I needed taken care of."
"Chris, I'm pleased to hear that Marina provided you with quick and efficient service, ensuring all your needs were met promptly! We appreciate your feedback and look forward to assisting you further in the future. Thank you for choosing our office for your insurance needs! - Kimberly Shurtleff - State Farm Insurance Agent, Boise, ID"
Reegan Jacobson
June 17, 2024
"Marina in Kim's office has been extremely helpful in helping us navigate a really bad car accident and getting our new car set up."
"Reegan, I'm thrilled that you found our service helpful in navigating through a challenging car accident and setting up your new car. Your satisfaction is our top priority, and I'm grateful for your kind words about Marina's assistance. We're here for you whenever you need us! - Kimberly Shurtleff - State Farm Insurance Agent, Boise, ID"
Vienna Phillips
May 19, 2024
"I called for information on getting my car insured and Marina was so kind and helpful. When I’m ready to insure my car, I will definitely want to work with her."
"Sailor, your review means a lot to us, and we sincerely thank you for sharing your positive experience with Marina! We're pleased to hear she provided you with exceptional service while discussing auto insurance. When you're ready to insure your car, we'll be elated to assist you further! - Kimberly Shurtleff - State Farm Insurance Agent, Boise, ID"
Alison Goebel
May 17, 2024
"Kim and her Team are Fantastic to work with! I received only the most kind communications between Kim and her Team while looking for new auto policies. They expedited everything and I felt completely taken care of along the way. I even was able to choose between various options, and Kim and her Team worked with me to find what aligned best with my needs. Thank you Kimberly Shurtleff - State Farm Insurance Agency! I appreciate you!"
"Alison, your feedback is truly appreciated! I'm pleased to hear you found our team fantastic to work with and that we could assist you in choosing the best auto policy that aligned with your needs. We're grateful for the opportunity to serve you and look forward to assisting you in the future! - Kimberly Shurtleff - State Farm Insurance Agent, Boise, ID"
Bruce Thomson
May 17, 2024
"I was shopping around for insurance prices comparable to mine. I was contacted by Jason regarding the potential to help me save some money he was very polite and knowledgeable with given information he got back to me in a very timely fashion and I received his quote very professional and considerate of my time and availability I have not decided yet but based on first contact it’s a definite possibility"
"Thank you, Bruce, for sharing your experience with us! I'm happy to hear that Jason provided you with a timely and professional service, helping you explore potential savings. We're grateful for the opportunity to assist you further with your insurance needs whenever you're ready! Kimberly Shurtleff - State Farm Insurance Agent, Boise, ID"